شحن

Shipping Policy

Thank you for shopping with us! We’re committed to getting your order to you as quickly and smoothly as possible. Below you’ll find all the details about how we ship.

📦 Order Processing Time

All orders are processed within 2-3 business days (excluding weekends and holidays). Once your order is processed, you’ll receive a confirmation email with tracking information.

During high-volume periods (sales, holidays, etc.), processing times may be slightly delayed — but we’ll always keep you updated.

Delivery Experience

To ensure the pristine condition and hygiene of our garments, all MYSHA orders are delivered in sealed, tamper-evident packaging.

• No Open-Box Delivery: Our couriers are instructed to deliver the package directly to you without on-site inspection. This allows you to try your selections in the comfort and privacy of your own home.

Our Guarantee: Because we no longer require a doorstep decision, we provide a 14-day window for you to evaluate your purchase. If the fit or style is not to your absolute satisfaction, simply contact us to coordinate a seamless collection (for more details see or Exchange & Returns policy.

🚚 Shipping Times & Rates

Shipping Option	Estimated Delivery Time	Rate
Standard Shipping	3–7 business days	Average of 100 EGP/ Free Shipping for orders over 10000EGP
International Shipping	7–21 business days	Calculated at checkout

Please note: shipping times & Costs are estimates and may vary depending on your location and external factors (weather, customs, etc.).

 

🆓 Free shipping applies automatically if:

• Your order total is over 10000 EGP

 

🌍 International Orders

We currently ship to select countries outside Egypt. Shipping costs and delivery times will vary depending on the destination and are calculated at checkout.

• International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer.
• Please check your local regulations before ordering.

🧾 Tracking Your Order

As soon as your order ships, you’ll receive a tracking number via email or SMS. You can track your shipment directly using the link provided.

If you haven't received tracking info within 3 business days, please contact us 

🛑 Shipping Delays or Issues

While we do everything we can to ensure timely delivery, we are not responsible for delays caused by:

• Courier service disruptions
• Incorrect or incomplete addresses
• Customs delays (for international orders)

If your package seems lost or stuck in transit, reach out to us — we’ll help however we can.

📬 Wrong Address or Missed Delivery?

Please double-check your shipping info at checkout. If the package is returned due to an incorrect address or if delivery is missed, the customer will be responsible for any re-shipping costs.

Questions?

We’re here to help. Reach out to us anytime